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/AWS1/CL_QQCAIAGENTCONF

A typed union that specifies the configuration based on the type of AI Agent.

CONSTRUCTOR

IMPORTING

Optional arguments:

io_manualsearchaiagentconf TYPE REF TO /AWS1/CL_QQCMANUALSRCHAIAGEN00 /AWS1/CL_QQCMANUALSRCHAIAGEN00

The configuration for AI Agents of type MANUAL_SEARCH.

io_answerrecommendationaia00 TYPE REF TO /AWS1/CL_QQCANSWERRECOMMENDA00 /AWS1/CL_QQCANSWERRECOMMENDA00

The configuration for AI Agents of type ANSWER_RECOMMENDATION.

io_selfserviceaiagentconf TYPE REF TO /AWS1/CL_QQCSELFSVCAIAGENTCONF /AWS1/CL_QQCSELFSVCAIAGENTCONF

The configuration for AI Agents of type SELF_SERVICE.

io_emailresponseaiagentconf TYPE REF TO /AWS1/CL_QQCEMAILRSPAIAGNTCONF /AWS1/CL_QQCEMAILRSPAIAGNTCONF

Configuration for the EMAIL_RESPONSE AI agent that generates professional email responses using knowledge base content.

io_emailoverviewaiagentconf TYPE REF TO /AWS1/CL_QQCEMAILOVERVIEWAIA00 /AWS1/CL_QQCEMAILOVERVIEWAIA00

Configuration for the EMAIL_OVERVIEW AI agent that generates structured overview of email conversations.

io_emailgenerativeanswerai00 TYPE REF TO /AWS1/CL_QQCEMAILGENERATIVEA01 /AWS1/CL_QQCEMAILGENERATIVEA01

Configuration for the EMAIL_GENERATIVE_ANSWER AI agent that provides comprehensive knowledge-based answers for customer queries.


Queryable Attributes

manualSearchAIAgentConfiguration

The configuration for AI Agents of type MANUAL_SEARCH.

Accessible with the following methods

Method Description
GET_MANUALSEARCHAIAGENTCONF() Getter for MANUALSEARCHAIAGENTCONF

answerRecommendationAIAgentConfiguration

The configuration for AI Agents of type ANSWER_RECOMMENDATION.

Accessible with the following methods

Method Description
GET_ANSWERRECOMMENDATIONAI00() Getter for ANSWERRECOMMENDATIONAIAGEN00

selfServiceAIAgentConfiguration

The configuration for AI Agents of type SELF_SERVICE.

Accessible with the following methods

Method Description
GET_SELFSERVICEAIAGENTCONF() Getter for SELFSERVICEAIAGENTCONF

emailResponseAIAgentConfiguration

Configuration for the EMAIL_RESPONSE AI agent that generates professional email responses using knowledge base content.

Accessible with the following methods

Method Description
GET_EMAILRESPONSEAIAGENTCONF() Getter for EMAILRESPONSEAIAGENTCONF

emailOverviewAIAgentConfiguration

Configuration for the EMAIL_OVERVIEW AI agent that generates structured overview of email conversations.

Accessible with the following methods

Method Description
GET_EMAILOVERVIEWAIAGENTCONF() Getter for EMAILOVERVIEWAIAGENTCONF

emailGenerativeAnswerAIAgentConfiguration

Configuration for the EMAIL_GENERATIVE_ANSWER AI agent that provides comprehensive knowledge-based answers for customer queries.

Accessible with the following methods

Method Description
GET_EMAILGENERATIVEANSWERA01() Getter for EMAILGENERATIVEANSWERAIAGC00