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/AWS1/CL_CNTSUMMARYCONF

The summary configuration for conversational analytics.

CONSTRUCTOR

IMPORTING

Required arguments:

it_summarymodes TYPE /AWS1/CL_CNTSUMMARYMODES_W=>TT_SUMMARYMODES TT_SUMMARYMODES

The summary modes that determine what type of summarization is generated. Valid values: PostContact | AutomatedInteraction | ContactChain.


Queryable Attributes

SummaryModes

The summary modes that determine what type of summarization is generated. Valid values: PostContact | AutomatedInteraction | ContactChain.

Accessible with the following methods

Method Description
GET_SUMMARYMODES() Getter for SUMMARYMODES, with configurable default
ASK_SUMMARYMODES() Getter for SUMMARYMODES w/ exceptions if field has no value
HAS_SUMMARYMODES() Determine if SUMMARYMODES has a value