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/AWS1/CL_CNTROUTINGPFLMANUAL01

Contains summary information about a routing profile manual assignment queue.

CONSTRUCTOR

IMPORTING

Required arguments:

iv_queueid TYPE /AWS1/CNTQUEUEID /AWS1/CNTQUEUEID

The identifier for the queue.

iv_queuearn TYPE /AWS1/CNTARN /AWS1/CNTARN

The Amazon Resource Name (ARN) of the queue.

iv_queuename TYPE /AWS1/CNTQUEUENAME /AWS1/CNTQUEUENAME

The name of the queue.

iv_channel TYPE /AWS1/CNTCHANNEL /AWS1/CNTCHANNEL

The channels this queue supports. Valid Values: CHAT | TASK | EMAIL

VOICE is not supported. The information shown below is incorrect. We're working to correct it.


Queryable Attributes

QueueId

The identifier for the queue.

Accessible with the following methods

Method Description
GET_QUEUEID() Getter for QUEUEID, with configurable default
ASK_QUEUEID() Getter for QUEUEID w/ exceptions if field has no value
HAS_QUEUEID() Determine if QUEUEID has a value

QueueArn

The Amazon Resource Name (ARN) of the queue.

Accessible with the following methods

Method Description
GET_QUEUEARN() Getter for QUEUEARN, with configurable default
ASK_QUEUEARN() Getter for QUEUEARN w/ exceptions if field has no value
HAS_QUEUEARN() Determine if QUEUEARN has a value

QueueName

The name of the queue.

Accessible with the following methods

Method Description
GET_QUEUENAME() Getter for QUEUENAME, with configurable default
ASK_QUEUENAME() Getter for QUEUENAME w/ exceptions if field has no value
HAS_QUEUENAME() Determine if QUEUENAME has a value

Channel

The channels this queue supports. Valid Values: CHAT | TASK | EMAIL

VOICE is not supported. The information shown below is incorrect. We're working to correct it.

Accessible with the following methods

Method Description
GET_CHANNEL() Getter for CHANNEL, with configurable default
ASK_CHANNEL() Getter for CHANNEL w/ exceptions if field has no value
HAS_CHANNEL() Determine if CHANNEL has a value

Public Local Types In This Class

Internal table types, representing arrays and maps of this class, are defined as local types:

TT_ROUTINGPFLMANUALASSIGNMEN01

TYPES TT_ROUTINGPFLMANUALASSIGNMEN01 TYPE STANDARD TABLE OF REF TO /AWS1/CL_CNTROUTINGPFLMANUAL01 WITH DEFAULT KEY
.