/AWS1/CL_CNTCUSVOICEACTIVITY¶
Information about customer’s voice activity.
CONSTRUCTOR¶
IMPORTING¶
Optional arguments:¶
iv_greetingstarttimestamp TYPE /AWS1/CNTTIMESTAMP /AWS1/CNTTIMESTAMP¶
Timestamp that measures the beginning of the customer greeting from an outbound voice call.
iv_greetingendtimestamp TYPE /AWS1/CNTTIMESTAMP /AWS1/CNTTIMESTAMP¶
Timestamp that measures the end of the customer greeting from an outbound voice call.
Queryable Attributes¶
GreetingStartTimestamp¶
Timestamp that measures the beginning of the customer greeting from an outbound voice call.
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_GREETINGSTARTTIMESTAMP() |
Getter for GREETINGSTARTTIMESTAMP, with configurable default |
ASK_GREETINGSTARTTIMESTAMP() |
Getter for GREETINGSTARTTIMESTAMP w/ exceptions if field has |
HAS_GREETINGSTARTTIMESTAMP() |
Determine if GREETINGSTARTTIMESTAMP has a value |
GreetingEndTimestamp¶
Timestamp that measures the end of the customer greeting from an outbound voice call.
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_GREETINGENDTIMESTAMP() |
Getter for GREETINGENDTIMESTAMP, with configurable default |
ASK_GREETINGENDTIMESTAMP() |
Getter for GREETINGENDTIMESTAMP w/ exceptions if field has n |
HAS_GREETINGENDTIMESTAMP() |
Determine if GREETINGENDTIMESTAMP has a value |