/AWS1/CL_CNLREALTIMECONTACTA00¶
An analyzed segment for a real-time analysis session.
CONSTRUCTOR¶
IMPORTING¶
Optional arguments:¶
io_transcript TYPE REF TO /AWS1/CL_CNLTRANSCRIPT /AWS1/CL_CNLTRANSCRIPT¶
The analyzed transcript.
io_categories TYPE REF TO /AWS1/CL_CNLCATEGORIES /AWS1/CL_CNLCATEGORIES¶
The matched category rules.
io_postcontactsummary TYPE REF TO /AWS1/CL_CNLPOSTCONTACTSUMMARY /AWS1/CL_CNLPOSTCONTACTSUMMARY¶
Information about the post-contact summary.
Queryable Attributes¶
Transcript¶
The analyzed transcript.
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_TRANSCRIPT() |
Getter for TRANSCRIPT |
Categories¶
The matched category rules.
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_CATEGORIES() |
Getter for CATEGORIES |
PostContactSummary¶
Information about the post-contact summary.
Accessible with the following methods¶
| Method | Description |
|---|---|
GET_POSTCONTACTSUMMARY() |
Getter for POSTCONTACTSUMMARY |
Public Local Types In This Class¶
Internal table types, representing arrays and maps of this class, are defined as local types:
TT_REALTIMECONTACTALYSEGMENTS¶
TYPES TT_REALTIMECONTACTALYSEGMENTS TYPE STANDARD TABLE OF REF TO /AWS1/CL_CNLREALTIMECONTACTA00 WITH DEFAULT KEY
.