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/AWS1/IF_CNK=>SEARCHALLRELATEDITEMS()

About SearchAllRelatedItems

Searches for related items across all cases within a domain. This is a global search operation that returns related items from multiple cases, unlike the case-specific SearchRelatedItems API.

Use cases

Following are common uses cases for this API:

  • Find cases with similar issues across the domain. For example, search for all cases containing comments about "product defect" to identify patterns and existing solutions.

  • Locate all cases associated with specific contacts or orders. For example, find all cases linked to a contactArn to understand the complete customer journey.

  • Monitor SLA compliance across cases. For example, search for all cases with "Active" SLA status to prioritize remediation efforts.

Important things to know

  • This API returns case IDs, not complete case objects. To retrieve full case details, you must make additional calls to the GetCase API for each returned case ID.

  • This API searches across related items content, not case fields. Use the SearchCases API to search within case field values.

Endpoints: See Amazon Connect endpoints and quotas.

Method Signature

METHODS /AWS1/IF_CNK~SEARCHALLRELATEDITEMS
  IMPORTING
    !IV_DOMAINID TYPE /AWS1/CNKDOMAINID OPTIONAL
    !IV_MAXRESULTS TYPE /AWS1/CNKINTEGER OPTIONAL
    !IV_NEXTTOKEN TYPE /AWS1/CNKNEXTTOKEN OPTIONAL
    !IT_FILTERS TYPE /AWS1/CL_CNKRELATEDITEMTYPEF00=>TT_RELATEDITEMFILTERLIST OPTIONAL
    !IT_SORTS TYPE /AWS1/CL_CNKSRCHALLRELATEDIT01=>TT_SRCHALLRELATEDITEMSSORTLIST OPTIONAL
  RETURNING
    VALUE(OO_OUTPUT) TYPE REF TO /aws1/cl_cnksrchallrelatedit02
  RAISING
    /AWS1/CX_CNKACCESSDENIEDEX
    /AWS1/CX_CNKINTERNALSERVEREX
    /AWS1/CX_CNKRESOURCENOTFOUNDEX
    /AWS1/CX_CNKTHROTTLINGEX
    /AWS1/CX_CNKVALIDATIONEX
    /AWS1/CX_CNKCLIENTEXC
    /AWS1/CX_CNKSERVEREXC
    /AWS1/CX_RT_TECHNICAL_GENERIC
    /AWS1/CX_RT_SERVICE_GENERIC.

IMPORTING

Required arguments:

iv_domainid TYPE /AWS1/CNKDOMAINID /AWS1/CNKDOMAINID

The unique identifier of the Cases domain.

Optional arguments:

iv_maxresults TYPE /AWS1/CNKINTEGER /AWS1/CNKINTEGER

The maximum number of results to return per page.

iv_nexttoken TYPE /AWS1/CNKNEXTTOKEN /AWS1/CNKNEXTTOKEN

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

it_filters TYPE /AWS1/CL_CNKRELATEDITEMTYPEF00=>TT_RELATEDITEMFILTERLIST TT_RELATEDITEMFILTERLIST

The list of types of related items and their parameters to use for filtering. The filters work as an OR condition: caller gets back related items that match any of the specified filter types.

it_sorts TYPE /AWS1/CL_CNKSRCHALLRELATEDIT01=>TT_SRCHALLRELATEDITEMSSORTLIST TT_SRCHALLRELATEDITEMSSORTLIST

A structured set of sort terms to specify the order in which related items should be returned. Supports sorting by association time or case ID. The sorts work in the order specified: first sort term takes precedence over subsequent terms.

RETURNING

oo_output TYPE REF TO /aws1/cl_cnksrchallrelatedit02 /AWS1/CL_CNKSRCHALLRELATEDIT02

Domain /AWS1/RT_ACCOUNT_ID
Primitive Type NUMC

Examples

Syntax Example

This is an example of the syntax for calling the method. It includes every possible argument and initializes every possible value. The data provided is not necessarily semantically accurate (for example the value "string" may be provided for something that is intended to be an instance ID, or in some cases two arguments may be mutually exclusive). The syntax shows the ABAP syntax for creating the various data structures.

DATA(lo_result) = lo_client->searchallrelateditems(
  it_filters = VALUE /aws1/cl_cnkrelateditemtypef00=>tt_relateditemfilterlist(
    (
      new /aws1/cl_cnkrelateditemtypef00(
        io_comment = new /aws1/cl_cnkcommentfilter( )
        io_connectcase = new /aws1/cl_cnkconnectcasefilter( |string| )
        io_contact = new /aws1/cl_cnkcontactfilter(
          it_channel = VALUE /aws1/cl_cnkchannellist_w=>tt_channellist(
            ( new /aws1/cl_cnkchannellist_w( |string| ) )
          )
          iv_contactarn = |string|
        )
        io_custom = new /aws1/cl_cnkcustomfilter(
          io_fields = new /aws1/cl_cnkcustomfieldsfilter(
            io_field = new /aws1/cl_cnkfieldfilter(
              io_contains = new /aws1/cl_cnkfieldvalue(
                io_value = new /aws1/cl_cnkfieldvalueunion(
                  io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                  iv_booleanvalue = ABAP_TRUE
                  iv_doublevalue = '0.1'
                  iv_stringvalue = |string|
                  iv_userarnvalue = |string|
                )
                iv_id = |string|
              )
              io_equalto = new /aws1/cl_cnkfieldvalue(
                io_value = new /aws1/cl_cnkfieldvalueunion(
                  io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                  iv_booleanvalue = ABAP_TRUE
                  iv_doublevalue = '0.1'
                  iv_stringvalue = |string|
                  iv_userarnvalue = |string|
                )
                iv_id = |string|
              )
              io_greaterthan = new /aws1/cl_cnkfieldvalue(
                io_value = new /aws1/cl_cnkfieldvalueunion(
                  io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                  iv_booleanvalue = ABAP_TRUE
                  iv_doublevalue = '0.1'
                  iv_stringvalue = |string|
                  iv_userarnvalue = |string|
                )
                iv_id = |string|
              )
              io_greaterthanorequalto = new /aws1/cl_cnkfieldvalue(
                io_value = new /aws1/cl_cnkfieldvalueunion(
                  io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                  iv_booleanvalue = ABAP_TRUE
                  iv_doublevalue = '0.1'
                  iv_stringvalue = |string|
                  iv_userarnvalue = |string|
                )
                iv_id = |string|
              )
              io_lessthan = new /aws1/cl_cnkfieldvalue(
                io_value = new /aws1/cl_cnkfieldvalueunion(
                  io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                  iv_booleanvalue = ABAP_TRUE
                  iv_doublevalue = '0.1'
                  iv_stringvalue = |string|
                  iv_userarnvalue = |string|
                )
                iv_id = |string|
              )
              io_lessthanorequalto = new /aws1/cl_cnkfieldvalue(
                io_value = new /aws1/cl_cnkfieldvalueunion(
                  io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                  iv_booleanvalue = ABAP_TRUE
                  iv_doublevalue = '0.1'
                  iv_stringvalue = |string|
                  iv_userarnvalue = |string|
                )
                iv_id = |string|
              )
            )
            io_not = new /aws1/cl_cnkcustomfieldsfilter(
              io_field = new /aws1/cl_cnkfieldfilter(
                io_contains = new /aws1/cl_cnkfieldvalue(
                  io_value = new /aws1/cl_cnkfieldvalueunion(
                    io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                    iv_booleanvalue = ABAP_TRUE
                    iv_doublevalue = '0.1'
                    iv_stringvalue = |string|
                    iv_userarnvalue = |string|
                  )
                  iv_id = |string|
                )
                io_equalto = new /aws1/cl_cnkfieldvalue(
                  io_value = new /aws1/cl_cnkfieldvalueunion(
                    io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                    iv_booleanvalue = ABAP_TRUE
                    iv_doublevalue = '0.1'
                    iv_stringvalue = |string|
                    iv_userarnvalue = |string|
                  )
                  iv_id = |string|
                )
                io_greaterthan = new /aws1/cl_cnkfieldvalue(
                  io_value = new /aws1/cl_cnkfieldvalueunion(
                    io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                    iv_booleanvalue = ABAP_TRUE
                    iv_doublevalue = '0.1'
                    iv_stringvalue = |string|
                    iv_userarnvalue = |string|
                  )
                  iv_id = |string|
                )
                io_greaterthanorequalto = new /aws1/cl_cnkfieldvalue(
                  io_value = new /aws1/cl_cnkfieldvalueunion(
                    io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                    iv_booleanvalue = ABAP_TRUE
                    iv_doublevalue = '0.1'
                    iv_stringvalue = |string|
                    iv_userarnvalue = |string|
                  )
                  iv_id = |string|
                )
                io_lessthan = new /aws1/cl_cnkfieldvalue(
                  io_value = new /aws1/cl_cnkfieldvalueunion(
                    io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                    iv_booleanvalue = ABAP_TRUE
                    iv_doublevalue = '0.1'
                    iv_stringvalue = |string|
                    iv_userarnvalue = |string|
                  )
                  iv_id = |string|
                )
                io_lessthanorequalto = new /aws1/cl_cnkfieldvalue(
                  io_value = new /aws1/cl_cnkfieldvalueunion(
                    io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                    iv_booleanvalue = ABAP_TRUE
                    iv_doublevalue = '0.1'
                    iv_stringvalue = |string|
                    iv_userarnvalue = |string|
                  )
                  iv_id = |string|
                )
              )
              it_andall = VALUE /aws1/cl_cnkcustomfieldsfilter=>tt_customfieldsfilterlist(
                (
                  new /aws1/cl_cnkcustomfieldsfilter(
                    io_field = new /aws1/cl_cnkfieldfilter(
                      io_contains = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_equalto = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_greaterthan = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_greaterthanorequalto = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_lessthan = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_lessthanorequalto = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                    )
                    it_orall = VALUE /aws1/cl_cnkcustomfieldsfilter=>tt_customfieldsfilterlist(
                    )
                  )
                )
              )
              it_orall = VALUE /aws1/cl_cnkcustomfieldsfilter=>tt_customfieldsfilterlist(
                (
                  new /aws1/cl_cnkcustomfieldsfilter(
                    io_field = new /aws1/cl_cnkfieldfilter(
                      io_contains = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_equalto = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_greaterthan = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_greaterthanorequalto = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_lessthan = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_lessthanorequalto = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                    )
                    it_andall = VALUE /aws1/cl_cnkcustomfieldsfilter=>tt_customfieldsfilterlist(
                    )
                  )
                )
              )
            )
            it_andall = VALUE /aws1/cl_cnkcustomfieldsfilter=>tt_customfieldsfilterlist(
              (
                new /aws1/cl_cnkcustomfieldsfilter(
                  io_field = new /aws1/cl_cnkfieldfilter(
                    io_contains = new /aws1/cl_cnkfieldvalue(
                      io_value = new /aws1/cl_cnkfieldvalueunion(
                        io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                        iv_booleanvalue = ABAP_TRUE
                        iv_doublevalue = '0.1'
                        iv_stringvalue = |string|
                        iv_userarnvalue = |string|
                      )
                      iv_id = |string|
                    )
                    io_equalto = new /aws1/cl_cnkfieldvalue(
                      io_value = new /aws1/cl_cnkfieldvalueunion(
                        io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                        iv_booleanvalue = ABAP_TRUE
                        iv_doublevalue = '0.1'
                        iv_stringvalue = |string|
                        iv_userarnvalue = |string|
                      )
                      iv_id = |string|
                    )
                    io_greaterthan = new /aws1/cl_cnkfieldvalue(
                      io_value = new /aws1/cl_cnkfieldvalueunion(
                        io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                        iv_booleanvalue = ABAP_TRUE
                        iv_doublevalue = '0.1'
                        iv_stringvalue = |string|
                        iv_userarnvalue = |string|
                      )
                      iv_id = |string|
                    )
                    io_greaterthanorequalto = new /aws1/cl_cnkfieldvalue(
                      io_value = new /aws1/cl_cnkfieldvalueunion(
                        io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                        iv_booleanvalue = ABAP_TRUE
                        iv_doublevalue = '0.1'
                        iv_stringvalue = |string|
                        iv_userarnvalue = |string|
                      )
                      iv_id = |string|
                    )
                    io_lessthan = new /aws1/cl_cnkfieldvalue(
                      io_value = new /aws1/cl_cnkfieldvalueunion(
                        io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                        iv_booleanvalue = ABAP_TRUE
                        iv_doublevalue = '0.1'
                        iv_stringvalue = |string|
                        iv_userarnvalue = |string|
                      )
                      iv_id = |string|
                    )
                    io_lessthanorequalto = new /aws1/cl_cnkfieldvalue(
                      io_value = new /aws1/cl_cnkfieldvalueunion(
                        io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                        iv_booleanvalue = ABAP_TRUE
                        iv_doublevalue = '0.1'
                        iv_stringvalue = |string|
                        iv_userarnvalue = |string|
                      )
                      iv_id = |string|
                    )
                  )
                  io_not = new /aws1/cl_cnkcustomfieldsfilter(
                    io_field = new /aws1/cl_cnkfieldfilter(
                      io_contains = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_equalto = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_greaterthan = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_greaterthanorequalto = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_lessthan = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_lessthanorequalto = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                    )
                    it_orall = VALUE /aws1/cl_cnkcustomfieldsfilter=>tt_customfieldsfilterlist(
                    )
                  )
                  it_orall = VALUE /aws1/cl_cnkcustomfieldsfilter=>tt_customfieldsfilterlist(
                  )
                )
              )
            )
            it_orall = VALUE /aws1/cl_cnkcustomfieldsfilter=>tt_customfieldsfilterlist(
              (
                new /aws1/cl_cnkcustomfieldsfilter(
                  io_field = new /aws1/cl_cnkfieldfilter(
                    io_contains = new /aws1/cl_cnkfieldvalue(
                      io_value = new /aws1/cl_cnkfieldvalueunion(
                        io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                        iv_booleanvalue = ABAP_TRUE
                        iv_doublevalue = '0.1'
                        iv_stringvalue = |string|
                        iv_userarnvalue = |string|
                      )
                      iv_id = |string|
                    )
                    io_equalto = new /aws1/cl_cnkfieldvalue(
                      io_value = new /aws1/cl_cnkfieldvalueunion(
                        io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                        iv_booleanvalue = ABAP_TRUE
                        iv_doublevalue = '0.1'
                        iv_stringvalue = |string|
                        iv_userarnvalue = |string|
                      )
                      iv_id = |string|
                    )
                    io_greaterthan = new /aws1/cl_cnkfieldvalue(
                      io_value = new /aws1/cl_cnkfieldvalueunion(
                        io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                        iv_booleanvalue = ABAP_TRUE
                        iv_doublevalue = '0.1'
                        iv_stringvalue = |string|
                        iv_userarnvalue = |string|
                      )
                      iv_id = |string|
                    )
                    io_greaterthanorequalto = new /aws1/cl_cnkfieldvalue(
                      io_value = new /aws1/cl_cnkfieldvalueunion(
                        io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                        iv_booleanvalue = ABAP_TRUE
                        iv_doublevalue = '0.1'
                        iv_stringvalue = |string|
                        iv_userarnvalue = |string|
                      )
                      iv_id = |string|
                    )
                    io_lessthan = new /aws1/cl_cnkfieldvalue(
                      io_value = new /aws1/cl_cnkfieldvalueunion(
                        io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                        iv_booleanvalue = ABAP_TRUE
                        iv_doublevalue = '0.1'
                        iv_stringvalue = |string|
                        iv_userarnvalue = |string|
                      )
                      iv_id = |string|
                    )
                    io_lessthanorequalto = new /aws1/cl_cnkfieldvalue(
                      io_value = new /aws1/cl_cnkfieldvalueunion(
                        io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                        iv_booleanvalue = ABAP_TRUE
                        iv_doublevalue = '0.1'
                        iv_stringvalue = |string|
                        iv_userarnvalue = |string|
                      )
                      iv_id = |string|
                    )
                  )
                  io_not = new /aws1/cl_cnkcustomfieldsfilter(
                    io_field = new /aws1/cl_cnkfieldfilter(
                      io_contains = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_equalto = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_greaterthan = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_greaterthanorequalto = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_lessthan = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                      io_lessthanorequalto = new /aws1/cl_cnkfieldvalue(
                        io_value = new /aws1/cl_cnkfieldvalueunion(
                          io_emptyvalue = new /aws1/cl_cnkemptyfieldvalue( )
                          iv_booleanvalue = ABAP_TRUE
                          iv_doublevalue = '0.1'
                          iv_stringvalue = |string|
                          iv_userarnvalue = |string|
                        )
                        iv_id = |string|
                      )
                    )
                    it_andall = VALUE /aws1/cl_cnkcustomfieldsfilter=>tt_customfieldsfilterlist(
                    )
                  )
                  it_andall = VALUE /aws1/cl_cnkcustomfieldsfilter=>tt_customfieldsfilterlist(
                  )
                )
              )
            )
          )
        )
        io_file = new /aws1/cl_cnkfilefilter( |string| )
        io_sla = new /aws1/cl_cnkslafilter(
          iv_name = |string|
          iv_status = |string|
        )
      )
    )
  )
  it_sorts = VALUE /aws1/cl_cnksrchallrelatedit01=>tt_srchallrelateditemssortlist(
    (
      new /aws1/cl_cnksrchallrelatedit01(
        iv_sortorder = |string|
        iv_sortproperty = |string|
      )
    )
  )
  iv_domainid = |string|
  iv_maxresults = 123
  iv_nexttoken = |string|
).

This is an example of reading all possible response values

lo_result = lo_result.
IF lo_result IS NOT INITIAL.
  lv_nexttoken = lo_result->get_nexttoken( ).
  LOOP AT lo_result->get_relateditems( ) into lo_row.
    lo_row_1 = lo_row.
    IF lo_row_1 IS NOT INITIAL.
      lv_relateditemid = lo_row_1->get_relateditemid( ).
      lv_caseid = lo_row_1->get_caseid( ).
      lv_relateditemtype = lo_row_1->get_type( ).
      lv_associationtime = lo_row_1->get_associationtime( ).
      lo_relateditemcontent = lo_row_1->get_content( ).
      IF lo_relateditemcontent IS NOT INITIAL.
        lo_contactcontent = lo_relateditemcontent->get_contact( ).
        IF lo_contactcontent IS NOT INITIAL.
          lv_contactarn = lo_contactcontent->get_contactarn( ).
          lv_channel = lo_contactcontent->get_channel( ).
          lv_connectedtosystemtime = lo_contactcontent->get_connectedtosystemtime( ).
        ENDIF.
        lo_commentcontent = lo_relateditemcontent->get_comment( ).
        IF lo_commentcontent IS NOT INITIAL.
          lv_commentbody = lo_commentcontent->get_body( ).
          lv_commentbodytexttype = lo_commentcontent->get_contenttype( ).
        ENDIF.
        lo_filecontent = lo_relateditemcontent->get_file( ).
        IF lo_filecontent IS NOT INITIAL.
          lv_filearn = lo_filecontent->get_filearn( ).
        ENDIF.
        lo_slacontent = lo_relateditemcontent->get_sla( ).
        IF lo_slacontent IS NOT INITIAL.
          lo_slaconfiguration = lo_slacontent->get_slaconfiguration( ).
          IF lo_slaconfiguration IS NOT INITIAL.
            lv_slaname = lo_slaconfiguration->get_name( ).
            lv_slatype = lo_slaconfiguration->get_type( ).
            lv_slastatus = lo_slaconfiguration->get_status( ).
            lv_fieldid = lo_slaconfiguration->get_fieldid( ).
            LOOP AT lo_slaconfiguration->get_targetfieldvalues( ) into lo_row_2.
              lo_row_3 = lo_row_2.
              IF lo_row_3 IS NOT INITIAL.
                lv_string = lo_row_3->get_stringvalue( ).
                lv_double = lo_row_3->get_doublevalue( ).
                lv_boolean = lo_row_3->get_booleanvalue( ).
                lo_emptyfieldvalue = lo_row_3->get_emptyvalue( ).
                IF lo_emptyfieldvalue IS NOT INITIAL.
                ENDIF.
                lv_string = lo_row_3->get_userarnvalue( ).
              ENDIF.
            ENDLOOP.
            lv_slatargettime = lo_slaconfiguration->get_targettime( ).
            lv_slacompletiontime = lo_slaconfiguration->get_completiontime( ).
          ENDIF.
        ENDIF.
        lo_connectcasecontent = lo_relateditemcontent->get_connectcase( ).
        IF lo_connectcasecontent IS NOT INITIAL.
          lv_caseid = lo_connectcasecontent->get_caseid( ).
        ENDIF.
        lo_customcontent = lo_relateditemcontent->get_custom( ).
        IF lo_customcontent IS NOT INITIAL.
          LOOP AT lo_customcontent->get_fields( ) into lo_row_4.
            lo_row_5 = lo_row_4.
            IF lo_row_5 IS NOT INITIAL.
              lv_fieldid = lo_row_5->get_id( ).
              lo_fieldvalueunion = lo_row_5->get_value( ).
              IF lo_fieldvalueunion IS NOT INITIAL.
                lv_string = lo_fieldvalueunion->get_stringvalue( ).
                lv_double = lo_fieldvalueunion->get_doublevalue( ).
                lv_boolean = lo_fieldvalueunion->get_booleanvalue( ).
                lo_emptyfieldvalue = lo_fieldvalueunion->get_emptyvalue( ).
                IF lo_emptyfieldvalue IS NOT INITIAL.
                ENDIF.
                lv_string = lo_fieldvalueunion->get_userarnvalue( ).
              ENDIF.
            ENDIF.
          ENDLOOP.
        ENDIF.
      ENDIF.
      lo_userunion = lo_row_1->get_performedby( ).
      IF lo_userunion IS NOT INITIAL.
        lv_userarn = lo_userunion->get_userarn( ).
        lv_customentity = lo_userunion->get_customentity( ).
      ENDIF.
      LOOP AT lo_row_1->get_tags( ) into ls_row_6.
        lv_key = ls_row_6-key.
        lo_value = ls_row_6-value.
        IF lo_value IS NOT INITIAL.
          lv_string = lo_value->get_value( ).
        ENDIF.
      ENDLOOP.
    ENDIF.
  ENDLOOP.
ENDIF.