/AWS1/CL_CNKRELATEDITEMCONTENT

Represents the content of a particular type of related item.

CONSTRUCTOR

IMPORTING

Optional arguments:

io_contact TYPE REF TO /AWS1/CL_CNKCONTACTCONTENT /AWS1/CL_CNKCONTACTCONTENT

Represents the content of a contact to be returned to agents.

io_comment TYPE REF TO /AWS1/CL_CNKCOMMENTCONTENT /AWS1/CL_CNKCOMMENTCONTENT

Represents the content of a comment to be returned to agents.

io_file TYPE REF TO /AWS1/CL_CNKFILECONTENT /AWS1/CL_CNKFILECONTENT

Represents the content of a File to be returned to agents.

io_sla TYPE REF TO /AWS1/CL_CNKSLACONTENT /AWS1/CL_CNKSLACONTENT

Represents the content of an SLA to be returned to agents.

io_connectcase TYPE REF TO /AWS1/CL_CNKCONNECTCASECONTENT /AWS1/CL_CNKCONNECTCASECONTENT

Represents the Amazon Connect case to be created as a related item.

io_custom TYPE REF TO /AWS1/CL_CNKCUSTOMCONTENT /AWS1/CL_CNKCUSTOMCONTENT

Represents the content of a Custom type related item.

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Queryable Attributes

contact

Represents the content of a contact to be returned to agents.

Accessible with the following methods

Method	Description
GET_CONTACT()	Getter for CONTACT

comment

Represents the content of a comment to be returned to agents.

Accessible with the following methods

Method	Description
GET_COMMENT()	Getter for COMMENT

file

Represents the content of a File to be returned to agents.

Accessible with the following methods

Method	Description
GET_FILE()	Getter for FILE

sla

Represents the content of an SLA to be returned to agents.

Accessible with the following methods

Method	Description
GET_SLA()	Getter for SLA

connectCase

Represents the Amazon Connect case to be created as a related item.

Accessible with the following methods

Method	Description
GET_CONNECTCASE()	Getter for CONNECTCASE

custom

Represents the content of a Custom type related item.

Accessible with the following methods

Method	Description
GET_CUSTOM()	Getter for CUSTOM