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/AWS1/CL_BDOSESSIONCONFIG

The configuration that defines how agent sessions are detected and when they are considered complete for evaluation.

CONSTRUCTOR

IMPORTING

Required arguments:

iv_sessiontimeoutminutes TYPE /AWS1/BDOINTEGER /AWS1/BDOINTEGER

The number of minutes of inactivity after which an agent session is considered complete and ready for evaluation. Default is 15 minutes.


Queryable Attributes

sessionTimeoutMinutes

The number of minutes of inactivity after which an agent session is considered complete and ready for evaluation. Default is 15 minutes.

Accessible with the following methods

Method Description
GET_SESSIONTIMEOUTMINUTES() Getter for SESSIONTIMEOUTMINUTES, with configurable default
ASK_SESSIONTIMEOUTMINUTES() Getter for SESSIONTIMEOUTMINUTES w/ exceptions if field has
HAS_SESSIONTIMEOUTMINUTES() Determine if SESSIONTIMEOUTMINUTES has a value