Class: Aws::Connect::Types::RealtimeContactAnalysisSegment

Inherits:
Struct
  • Object
show all
Defined in:
gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb

Overview

Note:

RealtimeContactAnalysisSegment is a union - when returned from an API call exactly one value will be set and the returned type will be a subclass of RealtimeContactAnalysisSegment corresponding to the set member.

An analyzed segment for a real-time analysis session.

See Also:

Defined Under Namespace

Classes: Attachments, Categories, Event, Issues, PostContactSummary, Transcript, Unknown

Constant Summary collapse

SENSITIVE = 
[]

Instance Attribute Summary collapse

Instance Attribute Details

#attachments ⇒ Types::RealTimeContactAnalysisSegmentAttachments

The analyzed attachments.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 27788

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#categories ⇒ Types::RealTimeContactAnalysisSegmentCategories

The matched category rules.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 27788

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#event ⇒ Types::RealTimeContactAnalysisSegmentEvent

Segment type describing a contact event.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 27788

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#issues ⇒ Types::RealTimeContactAnalysisSegmentIssues

Segment type containing a list of detected issues.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 27788

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#post_contact_summary ⇒ Types::RealTimeContactAnalysisSegmentPostContactSummary

Information about the post-contact summary.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 27788

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#transcript ⇒ Types::RealTimeContactAnalysisSegmentTranscript

The analyzed transcript segment.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 27788

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#unknown ⇒ Object

Returns the value of attribute unknown

Returns:

  • (Object) —

    the current value of unknown



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 27788

def unknown
  @unknown
end