Interacting with flows in runtime mode - Amazon Quick

Interacting with flows in runtime mode

When you open a flow, you select Run mode to execute it. There are three ways to start a flow.

Starting a flow with structured input

If the flow has input steps, enter the required information and choose Start. The flow runs through each step in sequence and displays the results.

Starting a flow with conversational runtime

You can supply the flow input (optional) and ask the agent to start the flow through the chat panel. The agent collects any additional inputs, runs the steps, and presents results within the conversation. You can ask follow-up questions or refine outputs as the flow runs.

Starting a flow from a chat agent

You can run a flow directly from a chat agent conversation:

  1. Choose the Flows menu in the chat footer.

  2. Select the flow you want to run.

  3. Follow the prompts to execute it.

  4. When finished, choose End to return to your chat agent conversation.

Details from your conversation can automatically populate the text input to your flow. When the flow completes, the output is shared with the calling agent.

Progress tracker

The progress tracker shows the status of each step as the flow runs.

Resuming runs from history

You can view and resume previous flow runs from the flow's history. Open the flow and choose the history icon to view previous runs.