# My map charts don't show locations
<a name="troubleshoot-geocoding"></a>

For automatic mapping, called geocoding, to work on map charts, make sure that your data is prepared following specific rules. For help with geospatial issues, see [Geospatial troubleshooting](geospatial-troubleshooting.md). For help with preparing data for geospatial charts, see [Adding geospatial data](geospatial-data-prep.md).