# PagerDuty integration
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Connect Amazon Quick to your PagerDuty system to manage incidents, alerts, schedules, and on-call rotations. You can perform these actions without leaving your Amazon Quick environment. For Amazon Quick subscription requirements, see [Set up integrations in the console](integration-console-setup-process.md).

## What you can do
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With PagerDuty integration, you can perform actions within your PagerDuty systems through the PagerDuty API.

**Action connector**  
Create, update, and manage incidents, alerts, schedules, and escalation policies through the PagerDuty API.

## Set up PagerDuty integration
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Follow these steps to connect Amazon Quick to your PagerDuty system.

1. In the Amazon Quick console, choose **Connectors**.

1. Choose the **Create for your team** tab.

1. Find and choose **PagerDuty**.

1. Fill in the integration details:
   + **Name** - Enter a descriptive name for your PagerDuty integration.
   + **Description** (Optional) - Describe the purpose of this integration.

1. Choose your connection type:
   + **User authentication** - OAuth for individual user access to PagerDuty.
   + **Service authentication** - API key-based authentication for service-to-service access.

1. Fill in the connection settings based on your selected authentication method (either user or service).

1. Select **Create and continue**.

1. Choose users to share the integration with.

1. Click **Next**.

### What happens next
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After you complete the setup, your PagerDuty integration appears in the integrations list. You can use it in Amazon Quick workflows, automations, and AI agents.

## Manage PagerDuty integrations
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You can perform these management tasks for your PagerDuty integrations:
+ **Edit integration** - Update authentication settings or PagerDuty configuration.
+ **Share integration** - Make the integration available to other users in your organization.
+ **Delete integration** - Remove the integration and revoke authentication.