Google Drive integration
With Google Drive integration in Amazon Quick, you can create knowledge bases from documents stored in Google Drive. This integration supports data access capabilities for indexing and searching Google Drive content including Google Docs, Sheets, and Slides.
What you can do
Google Drive users can ask questions about content stored in their Google Drive. For example, users can inquire about key findings from Google Docs, presentation highlights from Google Slides, or search for specific information across multiple document types. The integration enables users to quickly access and understand information from their Google Drive content, regardless of file location or type, while providing contextual details such as publication dates, modification history, and document ownership—all contributing to more efficient information discovery and better-informed decision making.
Note
Google Drive integration supports data ingestion only. It doesn't provide action capabilities for managing Google Drive files through APIs.
Before you begin
Before you set up Google Drive integration, make sure you have the following:
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Google account with Google Drive access.
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Google Drive files and folders to index
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Amazon Quick Professional subscription or higher.
Prepare Google Drive authentication
Google Drive integration uses managled three-legged OAuth (3LO) authentication. Before setting up the integration in Amazon Quick, understand the authentication process and required permissions:
Authentication methods
- Managed three-legged OAuth (3LO)
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Personal access method for individual Google Drive content:
Requires user authentication and consent
Provides access to personal and shared content
Required permissions and scopes
Amazon Quick requests the following Google Drive permissions during authentication:
https://www.googleapis.com/auth/drive.readonly- Read-only access to Google Drive files and foldershttps://www.googleapis.com/auth/drive.metadata.readonly- Read-only access to file metadata, sharing settings, and properties
OAuth authentication process
During the integration setup, you will be prompted to:
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Select your Google account from the list or sign in with your credentials.
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Review the permissions that Amazon Quick is requesting:
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See and download all your Google Drive files.
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See information about your Google Drive files.
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Select both permissions and click Continue to grant permissions and complete the authentication process.
Set up Google Drive integration
After understanding the authentication requirements, follow these steps to create your Google Drive integration:
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In the Amazon Quick console, choose Integrations.
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Click Add (plus "+" button).
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Select your account and complete the authentication process.
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Select Continue.
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On the "Add files or folders" section, select the files to place in your knowledge base. You select the files you want Amazon Quick to sync with using a point-and-click experience.
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Complete the knowledge base details:
Name - Enter a descriptive name for your knowledge base.
Description (optional) - Describe the purpose of this knowledge base.
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Select Create.
After clicking create, the data sync is started automatically.
Manage knowledge bases
After setting up your Google Drive integration, you can create and manage knowledge bases from your Google Drive content.
Edit existing knowledge bases
You can modify your existing Google Drive knowledge bases:
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In the Amazon Quick console, choose Knowledge bases.
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Select your Google Drive knowledge base from the list.
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Choose the three-dot icon under Actions, then choose Edit knowledge base.
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Update your configuration settings as needed and choose Save.
Create additional knowledge bases
You can create multiple knowledge bases from the same Google Drive integration:
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In the Amazon Quick console, choose Integrations, and then select the Data tab.
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Choose your existing Google Drive integration from the list.
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Choose the three-dot icon under Actions, then choose Create knowledge base.
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Configure your knowledge base settings and choose Create.
For detailed information about knowledge base configuration options, see Common configuration settings.
Note
Amazon Quick doesn’t sync ACLs from data sources. When you create a knowledge base in Amazon Quick, by default only you can get insights from the knowledge base. For shared content, you can provide access to different users and groups by updating the knowledge base permissions.
Limitations
When using Google Drive integrations in Amazon Quick, be aware of the following limitations:
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File comments synchronization is not supported..