Preview - Amazon Connect

Preview

Information about agent-first preview mode outbound strategy configuration.

Contents

AllowedUserActions

The actions the agent can perform after accepting the preview outbound contact.

Type: Array of strings

Valid Values: CALL | DISCARD

Required: Yes

PostAcceptTimeoutConfig

Countdown timer configuration after the agent accepted the preview outbound contact.

Type: PostAcceptTimeoutConfig object

Required: Yes

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: