Known limitations for the Amazon Q Business Google Drive connector - Amazon Q Business

Known limitations for the Amazon Q Business Google Drive connector

The Amazon Q Google Drive connector has the following known limitations:

  • To make a document available to multiple users in Amazon Q Business, you need to explicitly add each user by their email address. Only documents with specific ACLs, including folder-level ACLs, will be available to your users for query responses within Amazon Q. The Anyone with the link feature is not supported.

  • Custom field mapping is not available for Google Drive connector as the Google Drive UI does not support creating custom fields.

  • Google Drive API does not support retrieving comments from a permanently deleted file. Comments are retrievable, however, for trashed files. When a file is trashed, the Amazon Q connector will delete comments from the Amazon Q index.

  • Google Drive API does not return comments present in a .docx file.