Document history
The following table describes significant changes to this guide.
Change | Description | Date |
|---|---|---|
Cross-platform call transfers | Expanded the information about transferring calls between other platforms and Connect Customer. | December 6, 2024 |
New best practice | Added information about DNIS to the Technical considerations section. | November 11, 2024 |
Initial publication | — | August 24, 2022 |
