4.2 Communications implementation
Overview
Effective communication is crucial for driving cloud adoption and achieving business outcomes. This section focuses on implementing the communications strategy and plan (Envision the Future, 3.2). The objective of communications implementation is to launch the activities that were agreed upon in the communications strategy and plan. This ensures that all affected stakeholders understand the reasons, benefits, stakeholders, and timeline of the cloud transformation. Effective communication focuses on benefits and business value, and sustains overall stakeholder engagement throughout the transformation.
Best practices
Assumptions
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The communications strategy and plan has been validated and approved by the cloud leadership team, executive sponsor, HR team, and the internal communications team (if applicable).
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The stakeholder analysis step is complete, and the stakeholder metrics are current.
Focus areas
The activities in this phase focus on the communications part of the change strategy during the cloud transformation process, specifically:
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Communications setup
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Media analysis
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Key messaging (case for change)
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Communications development
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Communications deployment
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Communications monitoring
Maintaining leadership sponsorship
It is critical to secure commitment from the executive sponsor and leaders throughout the implementation of communication activities to maintain focus on the benefits and business value and sustain overall stakeholder engagement.
Communications implementation checklist
If you're new to this process, you can use the following checklist as a reference guide throughout the cloud transformation process.
Note
This is only a representative list of communications-related tasks and not exhaustive. A comprehensive list should be included in the communications plan.
Area |
Actions |
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Setup |
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Media analysis |
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Key messaging |
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Communications development |
|
Communications deployment |
|
Communications monitoring |
|
Additional steps
To begin implementing the communications plan:
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Verify that the communications strategy and plan have been validated and approved.
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Validate the communications checklist.
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Establish monitoring mechanisms.
The effective implementation of the communications plan is critical for driving cloud adoption and achieving desired business outcomes. By following these best practices, using the provided checklist, and maintaining ongoing leadership support, organizations can ensure that stakeholders remain informed, engaged, and committed throughout the cloud transformation process.