Hybrid model multi-tenancy

SaaS solutions often use a blend of silo and pool models. Various factors influence the decision of when and how to employ both silo and pool models within the same environment.

One such factor is tiering, where a SaaS solution offers unique experiences to each tier of tenants. For example, if your tiers are Free, Standard, and Premium, your Free tier tenant data could be stored in a shared Neptune cluster using a pool model. For your Standard and Premium tier tenants, you could use a cluster-per-tenant silo model.

Additionally, some SaaS providers have the capability to build their pool solution on a shared Amazon Neptune cluster as their foundation. Subsequently, they can create a separate Neptune cluster for tenants that require siloed storage, often because of compliance and regulatory mandates.

Although this can add a level of complexity to your data-access layer and management profile, it can also offer your business a way to tier your offering to fulfill customer requirements.