# Creating a relationship
<a name="creating-relationship"></a>

When creating a new relationship, you'll need to provide specific information to properly configure the connection:

Required information:
+ AWS management account ID of customer/seller organization
+ Relationship type
+ Customer sector (Government/Commercial)
+ Account model (Solution Provider Terms Model [SPTM]/End Customer Account Model [ECAM])
+ Support model

**Note**  
The relationship reported must match your Channel Programs agreement. You can only select relationship details that align with the account models and sectors you are authorized to resell to.

## Selecting a support model
<a name="selecting-support-model"></a>

Support relationships define how you'll provide support to your customers. You can apply unique support models to each relationship while serving customers and distribution sellers from a single PMA.

Support model options:
+ **Keep existing support model:** Maintain current support plan
+ **Resold support:** Replace the current support plan with a new plan at resold pricing
+ **Partner-Led support:** If eligible, manage support for your customer directly

Support details:
+ **TAM location preference:** Choose preferred region for AWS Technical Account Manager
+ **Support coverage scope:** Define whether support applies to management account or entire organization
+ **Charge account ID:** Specify billing account for consolidated support invoicing, if applicable
+ **Support provider:** If you are a distribution seller electing PLS on an end customer account, designate who is providing support to the customer