Technical FAQ—Amazon S3
Q: Where can I get the Amazon Simple Storage Service (Amazon S3) REST API documentation?
For more information, refer to the Amazon S3 REST API Introduction.
Q: How do I get the Amazon Web Services AWS Key Management Service (AWS KMS) key details to authenticate to access the Amazon S3 bucket?
AWS Partner Network (APN) shares a policy that includes the key name.
Q: How do I authenticate Amazon S3 from Salesforce.com (SFDC)?
Use the sample code file
S3_Authentication.cls
Q: How do I upload the file from the AWS software development kit (SDK) to S3?
Use the following AWS CLI command to upload the file to S3.
aws s3 cp example.json s3://awsexamplebucket/opportunity- inbound/filename.json --acl bucket-owner-full-control
The sample code file
Sample_AceOutboundBatch.cls
Q: Who owns the Amazon S3 bucket?
AWS owns and manages the Amazon S3 bucket. You have programmatic access to your own Amazon S3 bucket with the AWS Identity and Access Management (IAM) user.
Q: Are there separate folders or buckets for receiving and sending files?
There is one bucket with different folders for receiving and sending the files. Refer to the user guide for further details on the folders.
Q: Do I need to access the Amazon S3 bucket using AWS Lambda, or can I access it directly using the customer relationship management (CRM) system?
You can access it both ways.
Q: Is the Amazon S3 bucket secured or encrypted?
Yes. We enable the default encryption mechanism that Amazon S3 offers.
Q: Is it possible to enable Amazon Simple Notification Service (Amazon SNS) listening to the Amazon S3 bucket, so I can only act on the event, instead of polling periodically?
No. Currently, APN Customer Engagement (ACE) doesn’t support this feature.
Q: What folders do I have access to and what is the purpose of each folder?
You can find the list of Amazon S3 folders in Integration prerequisites.
