Maintaining an integration
AWS Partner CRM integrations have the following routine maintenance requirements:
-
Monitoring AWS updates – Stay current with AWS updates to processes and data models that may affect the CRM integration.
-
Adopting new features – Embrace new features and enhancements released by AWS to ensure your CRM integration remains contemporary and efficient.
Release cadence
AWS Partner Central doesn't have a fixed release cadence, but updates typically roll out two to four times a year. The updates provide new features, adjustments to data models, or alterations in AWS processes that in turn require modifications to your CRM Integration.
Expectations for partners
You must allocate resources for regular maintenance and upgrades to your CRM Integration. We recommend that every quarter, you designate two to four weeks of developer and sales operations time to upgrades and maintenance. The investment helps ensure that your integration works properly and uses the latest features provided by AWS.
AWS usually informs Partner Alliance Leads about updates and associated timelines. Ensure open communication channels to receive updates in a timely manner.
