Managing user requests for products in a private marketplace - AWS Marketplace

Managing user requests for products in a private marketplace

You can allow users to submit requests for products to be added to their private marketplace catalog with the software request feature. Software requests are enabled by default, and the setting can only be modified while the private marketplace is enabled.

You can add any number of requested products from this page by first selecting the check box next to the name of each requested product, and then choosing Add to Private Marketplace. Similarly, you can also decline one or more selected requests by choosing Decline. To view more information about a product (or its software request), choose View details in the Details column for that request.

When you decline a product request, you can add a reason and prevent future requests (block) for this product. Blocking a product won't prevent you from adding the product to your private marketplace, but it does prevent your users from requesting the product.

To manage user requests
  1. From the Private Marketplace administrator's page, select Experiences in the left navigation pane.

  2. Choose the experience you want to manage.

  3. To enable or disable user requests, choose the Settings tab.

  4. To view product requests, choose the Products tab. From here you can review requests your users have made for products to be added to their private marketplace catalog.

Note

Private Marketplace supports two user experiences: AWS Console and the legacy website.

To view and manage Private Marketplace in the AWS Marketplace Console, an administrator in the management account of your AWS Organizations must create an integration for Private Marketplace. See Enabling Private Marketplace for details. For end users, administrators must also grant the new permissions listed in AWSPrivateMarketplaceRequests.

Product requests created using the legacy website will be available at Private Marketplace. Important: The legacy website will be deprecated on March 17, 2026.