Purchasing professional services products in AWS Marketplace - AWS Marketplace

Purchasing professional services products in AWS Marketplace

AWS Marketplace includes products that are professional services from AWS Marketplace sellers. You can search for professional services using the Professional Services category in AWS Marketplace. When you find a product that interests you, request an offer from the seller. Because professional services usually involve working together, you must provide some additional information to the seller in order to complete the purchase. You can also use this as an opportunity to negotiate pricing and any other details of the service that need to be resolved. You will receive a private offer for the product. For more information about private offers, see Private offers in AWS Marketplace.

To purchase a professional services product

  1. Go to AWS Marketplace and sign in to your AWS account, then search and find a professional services product that you want to purchase.

  2. On the product details page for the product, choose Request private offer.

  3. On the Request service page, add the additional information that is required for the seller to create the offer, including your name, email address, company name, and any additional information that would be helpful to the seller, including business needs, timelines, and contract requirements.

  4. The seller will contact you via the email address that you provided to work out the details of your offer. After you agree, the seller sends you a link to the offer in AWS Marketplace. Open the link in a browser, and sign into your AWS account.

  5. Review the offer details on the procurement page that you opened from the seller. Make sure that the offer is for the service you are expecting, and the price that you are expecting. Also check the terms—whether you pay an upfront, in installment plans, or via variable payments. If the offer is correct, continue. Otherwise, contact the seller to make changes.

    Note

    If the private offer uses variable payments, you are agreeing to spend up to the total contract value over the duration of the contract. As the seller completes work, they will send you payment requests. In the private offer procurement page you can choose between Manual approval and Auto approval. With manual approval, you must review and approve each payment request before it is invoiced to you. You will receive email notifications every 7 days for payment requests until you approve or decline. With auto approval, you will have 10 days to review the payment request. If you take no action, then payment request will be auto approved and you will be invoiced. You will receive email notifications about auto approval payment requests 1, 3, 7, 9 days after payment request creation. With Variable payments, you can also add a purchase order for all payment requests at the time of private offer acceptance. This purchase order number will be the default entry in payment requests. You may also choose to override this default purchase order number and enter new purchase order numbers for each payment request. In addition, if you did not enter a purchase order number at the time of private offer acceptance, you can always add purchase orders when you approve individual payment requests.

  6. Under Configure contract, choose the configuration that you would like to use for your contract. For example, if you are purchasing a support contract, there might be options for Silver, Gold, or Platinum contracts, with different prices.

  7. Select Create contract to purchase the service. The seller should contact you within 2 business days with instructions for using the service.