# Managing service requests with the support API for Accelerate
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You can use the [AWS Support API](https://docs.aws.amazon.com/awssupport/latest/user/Welcome.html) to create service requests and add correspondence to them throughout investigations of your issues and interactions with AWS support staff. The AWS support API models much of the behavior of the [AWS Support Center](https://console.aws.amazon.com/support/home#/).

The AMS team also receives service requests created by you programmatically using the AWS Support API with the service code **service-ams-operations-service-request**.

For more information about how you can use this AWS support service, see  [ Programming the Life of an AWS Support Case](https://docs.aws.amazon.com/awssupport/latest/user/Case_Life_Cycle.html#crebopbatecase).