Step 2: Getting started (console)
Console Overview
The easiest way to learn how to use Amazon Lex V2 is by using the console. Choose the learning path that best matches your role and experience level:
Choose Your Learning Path
Choose the learning path that best matches your role and experience level:
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No-Code Path (Business Users) – Perfect for business analysts, product managers, and non-technical users who want to build bots using only the console interface.
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Start with: Quick Start: Create a chatbot in 5 minutes
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Developer Path – Ideal for software developers who want to integrate Amazon Lex V2 with applications, use APIs, and implement custom business logic.
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Start with: Exercise 1: Create a chatbot from a template
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Advanced: Exercise 3: Build an advanced customer service chatbot
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Then explore: Integrating an AWS Lambda function into your Amazon Lex V2 bot
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Review: Bot examples
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Advanced: API integration and SDK usage
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Enterprise Path – Designed for architects and engineers planning large-scale deployments with security, compliance, and scalability requirements.
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Start with: Exercise 1: Create a chatbot from a template
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Enterprise example: Exercise 3: Build an advanced customer service chatbot
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Review: Security and IAM best practices
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Explore: Use Global Resiliency to deploy bots to other Regions
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Plan: Monitoring, logging, and cost optimization
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Foundational Exercises
Regardless of your chosen path, we recommend starting with these foundational exercises:
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Exercise 1 — Create an Amazon Lex V2 bot using a template, a predefined bot that provides all of the necessary bot configuration. You do only a minimum of work to test the end-to-end setup.
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Exercise 2 — Review the JSON structures sent between your client application and an Amazon Lex V2 bot.
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Exercise 3 — Build an advanced customer service chat bot that demonstrates enterprise-level capabilities including order management, intelligent up-selling, lead generation, and AI-powered features for personalized customer experiences.
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