Using BedrockAgentIntent to use a Amazon Bedrock Agent in Amazon Lex V2
Note
Before you can take advantage of the generative AI features, you must fulfill the following prerequisites
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Navigate to the Amazon Bedrock console
and sign up for access to the Anthropic Claude model you intend to use (for more information, see Model access). For information about pricing for using Amazon Bedrock, see Amazon Bedrock pricing . -
Turn on the generative AI capabilities for your bot locale. To do so, follow the steps at Optimize Lex V2 bot creation and performance by using generative AI.
You can take advantage of Amazon Bedrock Agents to handle complex workloads requested by customers without having to go
through a comprehensive task definition process. Amazon Lex V2 offers a built-in AMAZON.BedrockAgentIntent that you can
add to your bot. This intent harnesses generative AI capabilities from Amazon Bedrock by recognizing customer requests,
analyzing them, reasoning them, and finally responding. It also has the capability to ask any follow-up questions in order to
achieve the task needed (for example, image you defined a retail agent that can check customer’s order status. When
the customer asks for order status, agent first requests customerId or associated emailId to retrieve the details, and finally
responds with correct order status). You can also decide to integrate your AMAZON.BedrockAgentIntent with a Bedrock Knowledge Base
to directly answer any customer queries.
Ensure that your IAM role has the proper permissions to access the AMAZON.BedrockAgentIntent by following the steps at Permissions for the AMAZON.BedrockAgentIntent
To take advantage of the AMAZON.BedrockAgentIntent you must have set up one of the following knowledge stores.
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Amazon Bedrock Agents – For more information, see Creating Bedrock Agents.
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Amazon Bedrock Knowledge Base – For more information, see Building a Knowledge Base.
To use the AMAZON.BedrockAgentIntent, ensure that your IAM role has the proper permissions by following the steps at Permissions needed in Lex V2 for Bedrock Agent Intent.
Topics
For more information, see AMAZON.BedrockAgentIntent.
