# Country support
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Voice availability, supported origination options, and calling requirements vary by country. Review the countries where voice is supported and the options for each before you request a number or send to a new destination.

**Note**  
Do not rely on the SMS country-support list for voice, because voice coverage and requirements differ. While your account is in the voice sandbox, you can send voice messages only to recipients in Australia, Canada, Germany, Hong Kong, Israel, Japan, Mexico, Singapore, Sweden, the United States, and the United Kingdom. After your account leaves the sandbox, you can send voice messages to recipients in any country. International calls are subject to additional fees that vary by destination country or Region. For the current list of AWS Regions where AWS End User Messaging is available, see the [AWS General Reference](https://docs.aws.amazon.com/general/latest/gr/pinpoint.html), and for voice pricing by destination, see [AWS End User Messaging Pricing](https://aws.amazon.com/end-user-messaging/pricing/).

## How to launch in a country
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To send voice messages to recipients in a country, follow these steps.

1. Confirm that voice is supported for your destination country and review the origination options and calling requirements for it. Because voice coverage differs from SMS, confirm the country against the voice availability information rather than the SMS country list.

1. Request a voice-capable phone number for that country. The number types available depend on the country. For more information, see [Phone numbers](nx-features-phone-numbers.md).

1. Complete any per-country calling requirements that apply before you send.

1. Send a test message to confirm your setup, then move out of the sandbox to send at production volumes. See [Move out of the sandbox](nx-voice-scale-sandbox.md).