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Scale - AWS End User Messaging

Scale

This section helps you move RCS into production and run it at scale. It covers monitoring, resiliency with SMS fallback, limits and quotas, spending, moving out of the sandbox, sending best practices, and where RCS is supported by country.

In this section

Monitoring

Track RCS delivery with CloudWatch metrics, delivery receipts, and message events, including how often RCS falls back to SMS.

Resiliency

Configure automatic SMS fallback so messages still deliver when RCS is unavailable.

Limits and quotas

Review the limits and quotas that apply, and how to request increases.

Spending and cost

Set a spend limit and monitor your messaging costs.

Move out of the sandbox

Move your account out of the sandbox and into production.

Best practices

Follow sending best practices to protect deliverability and stay compliant.

Country support

See where this channel and its number types are supported by country.