# Reference


Well-formed data on a contact, used by agents to complete a contact request. You can have up to 4,096 UTF-8 bytes across all references for a contact.

## Contents


 ** Type **   <a name="connect-Type-Reference-Type"></a>
The type of the reference. `DATE` must be of type Epoch timestamp.   
Type: String  
Valid Values: `URL | ATTACHMENT | CONTACT_ANALYSIS | NUMBER | STRING | DATE | EMAIL | EMAIL_MESSAGE | EMAIL_MESSAGE_PLAIN_TEXT`   
Required: Yes

 ** Arn **   <a name="connect-Type-Reference-Arn"></a>
The Amazon Resource Name (ARN) of the reference  
Type: String  
Length Constraints: Minimum length of 20. Maximum length of 256.  
Pattern: `^[-:/A-Za-z0-9]+`   
Required: No

 ** Status **   <a name="connect-Type-Reference-Status"></a>
Status of the attachment reference type.  
Type: String  
Valid Values: `AVAILABLE | DELETED | APPROVED | REJECTED | PROCESSING | FAILED`   
Required: No

 ** StatusReason **   <a name="connect-Type-Reference-StatusReason"></a>
Relevant details why the reference was not successfully created.  
Type: String  
Length Constraints: Minimum length of 0. Maximum length of 100.  
Required: No

 ** Value **   <a name="connect-Type-Reference-Value"></a>
A valid value for the reference. For example, for a URL reference, a formatted URL that is displayed to an agent in the Contact Control Panel (CCP).  
Type: String  
Length Constraints: Minimum length of 0. Maximum length of 4096.  
Required: No

## See Also


For more information about using this API in one of the language-specific AWS SDKs, see the following:
+  [AWS SDK for C\$1\$1](https://docs.aws.amazon.com/goto/SdkForCpp/connect-2017-08-08/Reference) 
+  [AWS SDK for Java V2](https://docs.aws.amazon.com/goto/SdkForJavaV2/connect-2017-08-08/Reference) 
+  [AWS SDK for Ruby V3](https://docs.aws.amazon.com/goto/SdkForRubyV3/connect-2017-08-08/Reference)