AiAgentSearchCriteria
The search criteria based on AI Agents metadata.
Contents
- AiAgentEscalated
-
A boolean flag indicating whether the contact initially handled by this AI agent was escalated to a human agent.
Type: Boolean
Required: No
- AiUseCase
-
The use case or scenario for which the AI agent is involved in the contact.
Type: String
Valid Values:
AgentAssistance | SelfServiceRequired: No
- Id
-
ID of the AI Agent that was involved in the contact.
Type: String
Length Constraints: Minimum length of 0. Maximum length of 128.
Required: No
- VersionNumber
-
Version of the AI agent that was involved in the contact. ID is required if VersionNumber is passed.
Type: Integer
Required: No
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
