# Troubleshooting
<a name="Troubleshooting"></a>

This section contains information about how to troubleshoot order planning and tracking issues that may occur.


| Issue | Resolution | 
| --- | --- | 
| Order planning and tracking page is blank |  [See the AWS documentation website for more details](http://docs.aws.amazon.com/connect-decisions/legacy/userguide/Troubleshooting.html)  | 
| A specific column is not displayed under orders or order lines | Hover over on any column name and select the three vertical dots. Choose *Manage columns* and make sure the required column is selected. | 
| Column or field values are not displayed under orders or orders insights |  [See the AWS documentation website for more details](http://docs.aws.amazon.com/connect-decisions/legacy/userguide/Troubleshooting.html)  | 
| A column or field is not displayed under Material Summary |  [See the AWS documentation website for more details](http://docs.aws.amazon.com/connect-decisions/legacy/userguide/Troubleshooting.html)  |