Configuring the Amazon Q Business Microsoft Teams (Teams) integration for use - Amazon Q Business
Prerequisites

Configuring the Amazon Q Business Microsoft Teams (Teams) integration for use

The Amazon Q Business Business integration for Microsoft Teams (Teams) is only available for use by Amazon Q Business Pro users.

Note

  • When Amazon Q is invoked by a user in a public Teams channel, it generates responses based on the invoking user's permissions, which may include content that other channel members aren't authorized to access. To prevent unintended exposure of sensitive information, carefully evaluate the use of Amazon Q in public channels.

  • The Amazon Q Business customer integrating Microsoft Teams (Teams) must have a paid Teams organization.

  • Amazon Q supports users who authenticate using external SAML providers through IAM Identity Center. For more information, see Create an IAM Identity Center-integrated application.

  • Amazon Q application environment created with IAM Federation do not support integrations with Teams at this time.

  • Access using the Amazon Q Business API is not supported at this time.

  • Amazon Q Business does not use your user data for service improvement or for training its underlying large language models (LLMs). For more information, see Amazon Q Business Service improvement.

  • Uploading documents and conversations will follow the same behavior as the web experience. For more information, see the Chat and file uploads section in the Using web experience topic.

Topics

Prerequisites

As admins, before you can add the Amazon Q Business integration to your Microsoft Teams (Teams), you must complete the following steps:

  1. You must have a Microsoft 365 Business subscription and be a Global Admin or someone with administrative permissions, specifically AppCatalog.ReadWrite.All.

  2. Get started with Amazon Q Business

  3. Create an IAM Identity Center-integrated application environment environment and create your Amazon Q Business web experience.

    Note

    IAM federated application environment environments do not support integrations with Teams.

  4. Optionally, to enhance your end users' experience with Amazon Q in Teams, you can enable Allow end users to send queries directly to the LLM in your Admin controls and guardrails. For more information, see the Response settings topic in Admin controls and guardrails and chatMode if you are configuring programmatically.

  5. Add the two IAM roles and trust policies for adding integrations. For more information, see IAM roles and trust policy for your integrations

  6. Your Microsoft 365 tenant ID. For more information, see How to find your tenant ID - Microsoft Entra in the Microsoft Learn portal.