Setting up notifications
Communication between you and your ECO team occurs for the following reasons:
Events that monitoring alerts create
Service requests and incident reports
Occasional important EDI Cloud Operations announcements. Your E-SDM contacts you when action is required on your part
ECO or your E-SDM sends all notifications to the email address that you provided when you were onboarded. We recommend that you use a group email address that you can easily update rather than individual email addresses. You can use named lists of contacts for non-resource based notifications, such as alerts based on GuardDuty or AWS Config. For example, you might have a list that's named SecurityContacts for security alarms and notifications.
