End of support notice: On March 31, 2027, AWS will end support for AWS Service Management Connector. After March 31, 2027, you will no longer be able to access the AWS Service Management Connector console or AWS Service Management Connector resources. For more information, see AWS Service Management Connector end of support.
Validating AWS Systems Manager Automation integration
To validate AWS Systems Manager Automation integration, execute an automation document and view automation executions.
To execute an automation document
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Log in to your Jira Service Management customer portal as the end user.
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In the Jira Service Management customer portal, choose Request AWS automation.
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Enter Summary details.
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Open the AWS automation request detail menu and choose an automation document to execute.
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Enter the automation request details, parameters, and tags.
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Choose Create to submit the Jira Service Management request and execute the AWS Systems Manager Automation Document.
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After the request processes, a message indicates the completion of the request. As the automation executes, the end user receives a notification of progress.
To view automation executions
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In the Jira Service Management customer portal, choose Requests in the upper right corner.
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Choose My Requests in the Jira Service Management customer portal view.
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Choose the AWS automation execution you requested. The AWS automation execution details displays and includes the status of the execution, request details, and steps.
