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Configuring Jira Service Management - AWS Service Management Connector

End of support notice: On March 31, 2027, AWS will end support for AWS Service Management Connector. After March 31, 2027, you will no longer be able to access the AWS Service Management Connector console or AWS Service Management Connector resources. For more information, see AWS Service Management Connector end of support.

Configuring Jira Service Management

The AWS Service Management Connector for Jira Service Management is a conventional Jira Service Management add-on. Add-ons are code changes to the Jira software that extend its functionality or extend the functionality of Jira Service Management software. The Connector for Jira Service Management add-on is available to download in the Atlassian Marketplace.

After completing the IAM and Service Catalog configurations, clear your web browser cache to remove previously rendered Jira Service Management forms, and then configure Jira Service Management. Installation tasks within Jira Service Management include: