Contacting the Service Management Connector specialist team - AWS Service Management Connector

End of support notice: On March 31, 2027, AWS will end support for AWS Service Management Connector. After March 31, 2027, you will no longer be able to access the AWS Service Management Connector console or AWS Service Management Connector resources. For more information, see AWS Service Management Connector end of support.

Contacting the Service Management Connector specialist team

You can contact the AWS Service Management Connector (SMC) specialist team directly from the connector using an Support case.

To create a support case with the SMC specialist team from Support console

  1. In the console, choose Technical Support.

  2. Complete the form's required fields:

    • Service - Service Catalog

    • Category - Service Management Connectors

    • Severity - General Guidence or System Impaired (based on your need).

    • Subject - A brief summary of the question or issue; include the name of the Connector in use.

    • Description - A detailed account of the question or issue.

  3. In Console Options, choose Web.

  4. Choose Submit. A SMC specialist team member will contact you through the support case.