Adding delivery channels in AWS User Notifications - AWS User Notifications

Adding delivery channels in AWS User Notifications

You can add delivery channels for both user-configured notifications and AWS managed notifications from the User Notifications console to have your notifications sent to other locations.

Note

Emails you receive from User Notifications are sent from the domain @aws.com. The prefix of the emails you receive reflect the AWS service sending the communication. For example, notifications from AWS Health are sent from the email health@aws.com, Amazon CloudWatch notifications are sent from cloudwatch@aws.com, and aggregated notifications are sent from notifications@aws.com.

To find the email prefix for a specific service email, inspect the event through the Amazon EventBridge sandbox.

If your organization uses an email allow list, add the @aws.com domain to ensure you receive all User Notifications emails.

Emails
To add delivery channels

  1. Open User Notifications in the AWS Management Console.

  2. In the navigation panel, choose Delivery channels.

  3. Choose Emails.

    Note

    A verification email is sent to newly added email addresses. You can generate another verification email for pending addresses by choosing Reverify. Verified emails have a green checkmark next to the email address when added as a Recipient.

    The recipient must be signed in to the AWS account that added the email address to complete the verification process. The verification link directs to the AWS Management Console.

  4. Choose Add emails.

    Tip

    You can use your email distribution lists as an email delivery channel to easily subscribe multiple email addresses to User Notifications with a single verification flow. You can separately add and remove emails to the distribution list without requiring further verification with User Notifications.

  5. For Recipient, choose or enter the recipient's email address.

  6. For Name, enter the recipient's name.

  7. (Optional) Choose Add another recipient to add more recipients.

  8. (Optional) Add tags for this delivery channel. To add tags, do the following:
    Tip

    A tag is a label that you assign to an AWS resource. Tags help you organize your resources. For more information, see Tagging your resources.

    1. Enter a key in Key.

    2. (Optional) Enter a value in Value.

    3. (Optional) Choose Add new tag to add more tags.

  9. Choose Add emails

Mobile devices
Note

Before you add a mobile device as a delivery channel, you must do the following:

  • Add the appropriate IAM permissions so that your mobile device is available in the User Notifications console. For more information, see IAM permissions for listing mobile devices as delivery channels in the AWS Console Mobile Application User Guide.

  • Install the AWS Console Mobile Application to your device and enable push notifications from the app. Note that the notifications you receive are push notifications, not Short Message Service (SMS). For more information, see Step 1: Get started with push notifications in the AWS Console Mobile Application User Guide.

To add delivery channels

  1. Open User Notifications in the AWS Management Console.

  2. In the navigation panel, choose Delivery channels.

  3. Choose Mobile devices.

  4. Use the search box to find Mobile devices to add.

Chat channels
To add delivery channels

  1. Open User Notifications in the AWS Management Console.

  2. In the navigation panel, choose Delivery channels.

  3. Choose Chat channels.

  4. Select a chat client from the dropdown box.

  5. Use the search box to find Chat channels to add.

Note

For more information about Amazon Q Developer in chat applications, see Getting started with Amazon Q Developer in chat applications in the Amazon Q Developer in chat applications Administrator Guide.