Connecting Google Drive to Amazon Q Business (Original) - Amazon Q Business
Known limitations

Connecting Google Drive to Amazon Q Business (Original)

Note

This documentation covers the original version of the Google Drive connector. For new implementations, we recommend using the New Google Drive connector which offers significantly improved performance. The original connector remains available for customers requiring specific features not yet supported in new.

Known limitations for the Amazon Q BusinessGoogle Drive connector

The Amazon Q Google Drive connector has the following known limitations:

  • To make a document available to multiple users in Amazon Q Business, you need to explicitly add each user by their email address. Only documents with specific ACLs, including folder-level ACLs, will be available to your users for query responses within Amazon Q. The Anyone with the link feature is not supported.

  • Custom field mapping is not available for Google Drive connector as the Google Drive UI does not support creating custom fields.

  • Google Drive API does not support retrieving comments from a permanently deleted file. Comments are retrievable, however, for trashed files. When a file is trashed, the Amazon Q connector will delete comments from the Amazon Q index.

  • Google Drive API does not return comments present in a .docx file.