Amazon Q Business will no longer be open to new customers starting on July 31, 2026. If you would like to use the service, please sign up prior to July 30. For capabilities similar to Q Business, explore Amazon Quick. Learn more.
Amazon Q Business features
Note
Not all features in Amazon Q Business Pro are available in Amazon Q Business Lite. For information about what's included in Amazon Q Business Lite and what's included in Amazon Q Business Pro, see Amazon Q Business tiers. You must use the Amazon Q Business console to assign subscription tiers to your users.
In addition to enhancements, Amazon Q Business offers the following features:
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Filtering using metadata – Use document attributes to customize and control the end user chat experience. Currently supported for use with the Amazon Q Business API.
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Source attribution with citations – Verify responses using Amazon Q Business source attributions.
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Upload files to a chat – Let end users upload files directly to a chat and use uploaded file data to perform web experience tasks.
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Personalizing chat responses – Allow Amazon Q Business to customize chat responses to your end users by using the metadata that's associated with them—specifically, address and job related information—in your IAM Identity Center instance.
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Quick prompts – Feature sample prompts to inform end users about the capabilities of their Amazon Q Business web experience.
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Hallucination mitigation – Reduce Amazon Q Business chat hallucinations and improve response accuracy.
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Agentic RAG – Enhances Amazon Q Business standard retrieval augmented generation (RAG) capabilities with agentic workflows.
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