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Dropbox connector overview - Amazon Q Business

Amazon Q Business will no longer be open to new customers starting on July 31, 2026. If you would like to use the service, please sign up prior to July 30. For capabilities similar to Q Business, explore Amazon Quick. Learn more.

Dropbox connector overview

The following table gives an overview of the Amazon Q Business Dropbox connector and its supported features.

Category Feature Support
Security Authentication type OAuth 2.0 short‑lived access token and refresh token (offline access)
Authentication credentials OAuth 2.0 short‑lived access token and refresh token (offline access)

  • App key

  • App secret

  • Access token

  • Refresh token (recommended)
Access Control List (ACL) crawling Yes. For more information, see ACL crawling.
Identity crawling Yes
VPC Yes
Crawl features Custom metadata Yes
Entities Yes. The following entities are supported:

  • Files

  • Dropbox Paper

  • Dropbox Paper Templates

  • Shortcuts

See What is a document? for more details on what each connector crawls as a document.
Field mappings Yes. Supports default and custom field mappings. For more information, see Field mappings.
Filters Yes. The following filters are supported:

  • Include/ exclude Files Dropbox Paper, Dropbox Paper templates, and Shortcuts.

  • Include/exclude content by file name, file type, and file path.
Sync mode Supports full and incremental sync.
File types Supports all files supported by Amazon Q.