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Bulk delete/suspend user - Wickr Enterprise

This guide provides documentation for Wickr Enterprise. If you're using AWS Wickr, see AWS Wickr Administration Guide.

Bulk delete/suspend user

You can bulk delete and bulk suspend Wickr network users in the User section of the Wickr Admin Console for Wickr.

Note

The option to bulk delete or suspend users only applies when SSO is not enabled.

To bulk delete your Wickr network users using a CSV template:

  1. In the navigation pane, choose User, and then choose Team Directory.

    The Team Directory page displays users registered to your Wickr network.

  2. On the Team Directory page, choose Manage Users.

  3. On the Manage Users pop-up window, choose Delete Users.

  4. Download the sample CSV template. To download the sample template, choose Download Template.

  5. Complete the template by adding the email of the users you want bulk delete from your network.

  6. Upload the completed CSV template. You can drag and drop the file into the upload box, or select choose a file.

  7. Select the check box, I acknowledge that deleting user is not reversible.

  8. Choose Delete Users.

    Note

    This action will immediately start deleting users and may take several minutes. Deleted users will no longer able to sign in to your Wickr network in the Wickr client.

To bulk delete your Wickr network users by downloading a CSV of your team directory, complete the following procedure.

  1. In the navigation pane, choose User, and then choose Team Directory.

    The Team Directory page displays users registered to your Wickr network.

  2. Select the download CSV icon at the top-right corner of the Team Directory page.

  3. After you download the team directory CSV template, remove the rows of users who don't need to be deleted.

  4. On the Team Directory page, choose Manage Users.

  5. On the Manage Users pop-up window, choose Delete Users.

  6. Upload the team directory CSV template. You can drag and drop the file into the upload box, or select choose a file.

  7. Select the check box, I acknowledge that deleting user is not reversible.

  8. Choose Delete Users.

    Note

    This action will immediately start deleting users and may take several minutes. Deleted users will no longer able to sign in to your Wickr network in the Wickr client.

To bulk suspend your Wickr network users, complete the following procedure.

In the navigation pane, choose User, and then choose Team Directory.

The Team Directory page displays users registered to your Wickr network.

  1. On the Team Directory page, choose Manage Users.

  2. On the Manage Users pop-up window, choose Suspend Users.

  3. Download the sample CSV template. To download the sample template, choose Download Template.

  4. Complete the template by adding the email of the users you want to bulk suspend from your network.

  5. Upload the completed CSV template. You can drag and drop the file into the upload box, or select choose a file.

  6. After you upload the CSV file, choose Suspend Users.

    Note

    This action will immediately start suspending users and may take several minutes. Suspended users can't sign in to your Wickr network in the Wickr client. When you suspend a user who is currently signed in to your Wickr network in the client, that user is automatically signed out.