Evolve
End User Computing solutions evolve over time. New features are added or deprecated, end user requirements change, and business requirements evolve to maintain competitive advantage. This section discusses how change should be embraced and incorporated into the day to day activities which govern your EUC deployment.
| EUCOPS15: How do you track and manage changes to the solution design? |
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Define internal processes that propagate any changes to AWS EUC services or supporting infrastructure into a version-controlled suite of operational documentation.
| EUCOPS16: How do you control, test, and validate changes to the AWS EUC environment and deploy changes repeatably and reliably? |
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Select a toolset and processes that foster predictable delivery and maintenance of AWS EUC services to improve user satisfaction, reduce support overhead, and achieve positive business outcomes.
| EUCOPS17: How do you make data-driven, iterative improvements across all aspects of your AWS EUC deployment? |
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Perform periodic review of service effectiveness based on analysis of archived log and performance data and support calls. Combine this data with training and exposure to product roadmaps and feature updates in order to plan service improvements that add incremental value to your AWS EUC service delivery.
Best practices
