End of support notice: On March 31, 2027, AWS will end support for AWS Service Management Connector. After March 31, 2027, you will no longer be able to access the AWS Service Management Connector console or AWS Service Management Connector resources. For more information, see AWS Service Management Connector end of support.
Configuring AWS Systems Manager Incident Manager integration
To allow the connector to synchronize Incidents from AWS Systems Manager Incident Manager for a specific AWS Region, you must first enable Incident Manager in that AWS account and Region. For information about enabling Incident Manager, refer to What is AWS Systems Manager Incident Manager.