View a markdown version of this page

Prerequisites for WhatsApp calling - AWS End User Messaging

Prerequisites for WhatsApp calling

Before you can use WhatsApp calling, the following must be true:

  • The business phone number that you call from must belong to a WhatsApp Business Account (WABA) that is linked to your AWS account. For more information about linking a WABA, see Setup WhatsApp.

  • Your business must meet Meta's eligibility requirements for the WhatsApp calling APIs.

  • A user must grant your business permission before you can call them. For more information, see Check calling permission for a user.