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Resource integrations - Amazon Connect Customer

Resource integrations

CloudFormation

Connect Customer is integrated with CloudFormation, a service that allows you to treat infrastructure as code. Use CloudFormation to model, provision, and manage AWS and third-party resources.

The following Connect Customer resource APIs support CloudFormation templates:

CloudTrail

Connect Customer is integrated with AWS CloudTrail, a service that provides a record of the Connect Customer API calls that a user, role, or AWS service makes. CloudTrail captures Connect Customer API calls as events. All public Connect Customer APIs support CloudTrail.

For more information, see Logging Connect Customer API calls with AWS CloudTrail.

EventBridge

Connect Customer is integrated with Amazon EventBridge, a service that provides a record of the Connect Customer API calls that a user, role, or AWS service makes. All public Connect Customer APIs support EventBridge, with events published to CloudTrail consumable in EventBridge.

Some Connect Customer resources are integrated directly into EventBridge. For more information, see EventBridge events emitted by Connect Customer.