AIAgentConfiguration - Amazon Connect

AIAgentConfiguration

A typed union that specifies the configuration based on the type of AI Agent.

Contents

Important

This data type is a UNION, so only one of the following members can be specified when used or returned.

answerRecommendationAIAgentConfiguration

The configuration for AI Agents of type ANSWER_RECOMMENDATION.

Type: AnswerRecommendationAIAgentConfiguration object

Required: No

emailGenerativeAnswerAIAgentConfiguration

Configuration for the EMAIL_GENERATIVE_ANSWER AI agent that provides comprehensive knowledge-based answers for customer queries.

Type: EmailGenerativeAnswerAIAgentConfiguration object

Required: No

emailOverviewAIAgentConfiguration

Configuration for the EMAIL_OVERVIEW AI agent that generates structured overview of email conversations.

Type: EmailOverviewAIAgentConfiguration object

Required: No

emailResponseAIAgentConfiguration

Configuration for the EMAIL_RESPONSE AI agent that generates professional email responses using knowledge base content.

Type: EmailResponseAIAgentConfiguration object

Required: No

manualSearchAIAgentConfiguration

The configuration for AI Agents of type MANUAL_SEARCH.

Type: ManualSearchAIAgentConfiguration object

Required: No

selfServiceAIAgentConfiguration

The configuration for AI Agents of type SELF_SERVICE.

Type: SelfServiceAIAgentConfiguration object

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: