ContactMetricResult
Contains the result of a requested metric for the contact. This object is returned as part of the GetContactMetrics response and includes both the metric name and its calculated value.
Contents
- Name
-
The name of the metric that was retrieved. This corresponds to the metric name specified in the request, such as POSITION_IN_QUEUE or ESTIMATED_WAIT_TIME.
Type: String
Valid Values:
ESTIMATED_WAIT_TIME | POSITION_IN_QUEUERequired: Yes
- Value
-
The calculated value for the requested metric. This object contains the numeric result based on the contact's current state in the queue.
Type: ContactMetricValue object
Note: This object is a Union. Only one member of this object can be specified or returned.
Required: Yes
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
