End of support notice: On May 28, 2026, AWS will end support for AWS IQ. After May 28, 2026, you will no longer be able to access the AWS IQ console or AWS IQ resources. For more information, see [AWS IQ end of support](https://docs.aws.amazon.com/aws-iq/latest/experts-user-guide/aws-iq-end-of-support.html) in the *AWS IQ User Guide for Experts*. 

# How AWS IQ works
<a name="aws-iq-how-it-works"></a>

In this section, learn about creating and managing AWS IQ request.

**Topics**
+ [Creating a request in AWS IQ](create-request.md)
+ [Managing responses to your requests](request-responses.md)
+ [Using chat, video calls, and screen sharing in AWS IQ](chat-video-calls-screen-sharing.md)
+ [Direct messaging](customer-direct-messaging.md)
+ [Working with proposals in AWS IQ](working-with-proposals.md)
+ [Permissions requests in AWS IQ](permissions-requests.md)
+ [Costs and payments for AWS IQ](costs-payments-pricing.md)
+ [Requesting refunds](refunds.md)
+ [Ratings and reviews of experts in AWS IQ](ratings-and-reviews.md)