# Customizing responses in Amazon Q Business
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*Response customization* in Amazon Q Business allows you to control how the Amazon Q Business generates and formats responses to user queries. By configuring response settings, you can ensure that Amazon Q Business communicates in a way that matches your organization's voice, style, and communication preferences.

With response customization, you can:
+ Define the length and level of detail in responses
+ Set the appropriate tone and formality level
+ Specify formatting preferences such as bullet points or paragraphs
+ Tailor responses for different audience types
+ Create a consistent identity and voice for your Amazon Q Business application

**Note**  
You can't use response customization to change Amazon Q Business [chat orchestration settings](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/guardrails-global-controls.html#guardrails-global-orchestration), or [citation generation and formatting](https://docs.aws.amazon.com/amazonq/latest/qbusiness-ug/using-web-experience.html#review-source-citation).