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Contact AWS Support - Modern Data Architecture Accelerator
Create caseDescribe your issueUse the classic experience

Contact AWS Support

If you have AWS Developer Support, AWS Business Support, or AWS Enterprise Support, you can use the Support Center to get expert assistance with this solution. The following sections provide instructions.

Create case

  1. Sign in to Support Center.

  2. Choose Create case.

Describe your issue

AWS Support now uses an AI-powered assistant to help route and resolve your case.

AI-assisted support in AWS Support Center

Describe your issue in natural language, including relevant details such as:

  • The solution name (Modern Data Architecture Accelerator)

  • The AWS services involved

  • Error messages or unexpected behavior

  • Steps you have already taken to troubleshoot

The AI assistant will guide you through the resolution process or connect you with a support engineer.

Use the classic experience

If you prefer the form-based case creation workflow, choose Use the old experience.

Use the old experience link in AWS Support Center

Then provide the following information:

  1. For Type, choose Technical.

  2. For Service, select Solutions.

  3. For Category, select Modern Data Architecture Accelerator.

  4. For Severity, select the option that best matches your use case.

  5. For Subject, enter text summarizing your question or issue.

  6. For Description, describe the issue in detail.

  7. Choose Attach files to provide any supporting information that AWS Support needs to process the request.

  8. Choose Submit.